Shipping policy

We currently ship within Australia only

Order Processing

Orders are processed within 1-2 business days
Orders placed on weekends or public holidays will be processed the next business day

Please note: processing time is separate from shipping time

Shipping rates are calculated at checkout and depend on your order value and selected shipping method

Standard Shipping

Free Shipping

Express Shipping (if selected)

Delivery timeframes are estimate only and may vary due to carrier delays and peak periods

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.

Please allow up to 24 hours for tracking to update.

Delivery Issues

If your order is

Please contact us within 7 days of delivery so we can assist.

We are not responsible for delays caused by carriers, incorrect addresses supplied at checkout, or circumstances outside our control.

Incorrect address

It is the customer's responsibility to ensure shipping details are correct at checkout.

If order is returned to us due to an incorrect or incomplete address

Lost or Damaged Parcels

If your parcel is lost or arrives damaged, please contact us with

We will work with the courier to resolve the issue as quickly as possible.

For any shipping-related enquiries, please contact us at: info@nambr.com.au